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You are here: Home / Projects / Carers Rights under the Social Services and Wellbeing (Wales) Act 2014

Carers Rights under the Social Services and Wellbeing (Wales) Act 2014

Since the launch of the Social Services and Wellbeing (Wales) Act 2014 back in April 2016, the forum has been tracking how much real understanding and awareness there is amongst family carers of their rights and entitlements around the Act. Feedback has been mixed, with most local groups either not being fully aware this Act now exists or not being aware of the equity that carers now have as a result of this new piece of legislation. Equally, there is still some confusion around the added choices and freedoms this Act gives families and the different ‘conversation’ that social care staff are now having with carers and their relatives as a result to the changes to the assessment and eligibility processes.

We were funded by the Welsh Government to run events across Wales to increase accurate awareness and understanding of the Act amongst the local carer population, explain the new duties within it and to inspire creative opportunities that it provides. Carers in wales are at the heart of this act and it can empower you to help shape the services you use.

From this work, we created a short film that outlines what rights carers now have under the act and some examples of the creative opportunities. Feedback from some of the groups we visited was really positive:

“Encouraged us to state that we “must” state our own needs”

“Some very inspiring examples of good practice”

“I feel less isolated as a result of attending this session”

We encourage you to watch the film below and find out for yourself what rights YOU now have in Wales:

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January 28, 2020 By All Wales Forum of Parents and Carers of People with Learning Disabilities

  • Call for Extension to UK Government on the ‘ Pathways to Work: Green Paper’ by AWF & Disability Wales

    Call for Extension to UK Government on the ‘ Pathways to Work: Reforming Benefits and Support to Get Britain Working Green Paper’    The All Wales Forum & Disability Wales have jointly called for an extension of the consultation on the proposed changes to welfare reform. We are deeply concerned with the only in-person Wales wide event being held within one week of the deadline of this consultation. This does not allow time for meaningful engagement and to understand how individuals and their families will be impacted by these proposed changes. We echo the concerns outlined by Disabled People Against Cuts (DPAC), who have sent a joint signatory letter to Stephen Timms MP detailing the issues with the consultation events and advocating for an extension. Their letter outlines important points that align with our concerns and can be accessed here: Open letter: #NoVoteWithoutWales – stop disability cuts.  We have written to the DWP urging them to extend the consultation deadline. This request also has the support of the Welsh Government’s Equality and Social Justice Committee whom separately have written to the Secretary of State echoing these concerns and is supported by Sioned Williams MS, Chair of the Cross-Party Group on Learning Disability, Mark Isherwood MS, Chair of the Cross-Party Group on Disability and Hefin David MS.  Given the considerable accessibility barriers, the ongoing scheduling issues, and the widespread anxieties articulated by disabled individuals, their families, caregivers, and elected representatives, we firmly believe that an extension is not only warranted but necessary. It is critical to ensure that this process is carried out in a lawful and inclusive manner.   

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  • Carers Rights Day Events in Wales 2024

    We have gathered here all events we are aware of for Carers Rights Day 2024 happening in Wales. If you are holding an event and would like us to add it to the list please get in touch with us at gwen@allwalesforum.org.uk – Thank you!   NEWPORT  To mark Carers Rights Day, Newport City Council’s community connector team is hosting a free information event for unpaid carers at The Riverfront Theatre. On Thursday 21 November, between 10am and 2pm, staff will be joined by local partners and organisations to provide information and advice for unpaid carers in the city. Free refreshments will also be available. https://www.newport.gov.uk/newsroom/2024/free-event-unpaid-carers-newport   VALE OF GLAMORGAN/CARDIFF  Regional shortbreak schemes launch   It’s Carers Rights Day 2024 on the 21 of November 2024. If you are an unpaid carer or young carer in the Vale of Glamorgan join GVS for a regional shortbreaks schemes launch to find out about the locally funded breaks you can access over the winter.  Join GVS from 1pm-3pm at Penarth Leisure Centre, Andrew Road, CF64 2NS.  For more details contact Craig.Jacob@cardiff.gov.uk    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Carer’s Rights Day Parents’ Federation Date: Thursday 21st November 2024 Time: 11.30 am Where: Sophia Gardens, Pedal Power followed by coffee and cake. Join the Parents Federation for Carer’s Rights Day. Join in for a Pedal Power session at 11.30am or go along for 12.30pm for a conversation about Carer’s Rights.   CARMARTHESHIRE  Carers Trust Crossroads West Wales would like to invite you to our next upcoming event:   Carers Rights Day – a free Wellbeing & Information Day for unpaid Carers in Carmarthenshire, to be held on Wednesday 20th November from 9:30am – 3:30pm at the John Burns Centre, Kidwelly. There will be Wellbeing activities available, information stands from various organisations, plus expert speakers. A free hot buffet lunch will also be included.  Booking is essential and in order to attend the event, you will need to complete our booking form here:  https://form.jotform.com/242963609577067  Following your received booking form, a member of staff will email you to confirm your attendance. If you are unable to complete the form via the link above, then alternatively please contact us by telephone on 0300 0200 002 for us to complete the necessary booking details and your chosen requirements.    TORFAEN  Please join Torfaen Adult Carers at their Unpaid Carers Rights Day Celebration event on the 19 November 1-4pm at Cwmbran RFC Off Station Rd, Cwmbran NP44 1NY (just off the x24 bus route)  Refreshments will be provided by Trios Tea shop. Entertainment provided by Nifty Strings. They will be joined by a number of support agencies.     RHONDDA CYNON TAF  Join the Rhondda Cynon Taf Carers Support Project for their Carers Rights Day 2024 event happening on Thursday the 21st of November at the Carers Support Project Hub – 11-12 Gellwastad Road, Pontypridd CF37 2BW  If you would like to book your place on the workshop, please contact Rhondda Cynon Taf Carers Support Project on 01443 281463 or email carerssupportproject@rctcbc.gov.uk  More information in the poster   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Role Play Lane Event for Unpaid Carers They have a series of events for Unpaid Carers starting on November 30th and continuing into March 2025 Find out more of their events on their page – Facebook BRIDGEND  Bridgend Carers Wellbeing outreach calendar for November. If you are an unpaid carer and would like to receive support with your caring role, then please pop by – no need to book or you can join them for their Carers Rights Day Events on the 20th and the 21st of November, more informations on their website by clicking here   CEREDIGION ***Thursday 21 November – Carers Rights Day 2024***  Gofalwyr a Chymorth Cymunedol Ceredigion Carers and Community Support Carers Rights Day Event (21 November, 10-3.30)  Drop Ins:  18 November – Cardigan, 10-3  20 November – Bronglais Hospital, 10-3  21 November – Aberaeron, 10-3      WREXHAM, FLINTSHIRE, DENBIGHSHIRE   Carers Rights Day 2024  Thursday 21st November.  Please see the information below for all of the events NEWCIS are holding to support Carers Rights Day 2024   For further information, please contact us via enquiries@newcis.org.uk or 01352 752525    WREXHAM The Local Authority is holding an online unpaid carers forum on Thursday, November 21, from 10am – 11am.   This forum will be a chance to discuss the issues that are facing unpaid carers, celebrate the positive work being done and discuss ways in which we could improve support.  If you would like to join the forum please email commissioning@wrexham.gov.uk for the joining link.    PEMBROKESHIRE   KEEP WELL ROADSHOW / CARERS RIGHTS DAY  21 November – 10am-3.30pm – Phoenix Community Centre, Goodwick  Do you look after or help out a friend or family member?  Come and find out more about your rights and the support available to you.  Representatives from Hywel Dda UHB, PAVS and the voluntary sector and Pembrokeshire County Council will be on hand to answer your questions.   You can get your blood pressure checked, talk about how you can self-refer, have a chat about falls prevention and how Occupational Therapy can support you, to name just a few services – all whilst enjoying a FREE cup of tea or coffee.    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ North Pembrokeshire Carers Rights Day by Clynfyw Community Benefit Society  Thursday 21st at 11am @ Clynfyw Farm, Abercych, SA37 0HF Boncath  “Whether you are a carer, have been a carer, care about carers, or have another role supporting carers – come along, have a lovely lunch and share your experience with others.  There will also be a couple of brief talks on the Human Rights Act, Carers Rights, and Benefits.”  https://www.facebook.com/events/887232843389692   WALES – ONLINE     Carers Rights Online Session – Monday 25th November Join Carers Wales Information and Advice Officer Nia to explore carers rights in Wales and what you can do to secure your rights.  Register to attend for free by following this link: Webinar registration | Microsoft Teams  ~~~~~~~~~~~~~~~~~~~~~~~  Balancing Work and Care, what you need to know – 27th November   Do you balance paid employment and unpaid More…

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  • List of Support for Carers and with Cost of Living Crisis 2024

    NO LONGER IN USE PLEASE SEE UPDATE INFORMATION ON THE PADLET – https://padlet.com/josh582/rights-in-action-maximizing-household-income-through-access–c34vtr264pvaomjl   Below is a list of organisations and authorities who are providing advice, grants and possible funding to support people during the cost-of-living crisis. Underneath that, you can find a list of local services to support Carers alongside the local authorities’ services and hubs. The list will keep being updated as we come across further support or when details of grants and funding from the Welsh Government are published. Please see the different sections below. If anything is missing, please let us know by emailing gwen@allwalesforum.org.uk . Thank you in advance.  We want to thank NEA Cymru for inviting us to their Energy Crisis Conference 2024, thanks to the contacts made at the event we were able to gather more information that could be useful to families and update this page with more resources to support families.  Energy & Water Support Priority Services Register (PSR) Every gas, water and electricity supplier – who you pay your bills to – and your electricity distribution networks, has what is called a Priority Services Register. This register makes sure that, in an emergency situation, such as loss of gas supply, services are able to prioritise those customers who need the support the most. Who can join the PSR? Households who: Have someone aged over 60, or someone under 5 living with them. Have someone who is living with a chronic medical condition or registered disabled. Have someone who has any other specific needs, meaning they need extra support, including but not only: – Blind or partially sighted – Deaf or hard of hearing – Speech difficulties or a non-English speaker – Poor or no sense of smell Find out more information on the Ofgem site https://www.ofgem.gov.uk/information-consumers/energy-advice-households/getting-extra-help-priority-services-register Or contact directly your energy or water service provider and ask about their PSR. The NEST scheme The Nest scheme offers a range of free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements such as a new boiler, central heating, insulation, solar panels or a heat pump. This can lower your energy bills and benefit your health and wellbeing. Find out how you can apply for free home energy efficiency improvements. Warm Wales Warm Wales is a CIC working to tackle fuel poverty by offering free advice and support (gas grants, eco funding) to ensure people across Wales and South-West England have warm and safe homes. Warm Wales – Get Support Hope4U   Custom Solutions for Stronger Outcomes  Hope4U’s purpose is to eradicate poverty and improve financial sustainability whilst building a brighter future. Their range of services have been developed to tackle the immediate problems individuals are facing, but also to help with the underlying issues.  They can support individuals with:  Money Management  They offer a range of services to help individuals, discuss good behaviours, explain priorities all to help individuals understand their money better.  They will also check to see if the individual is receiving all the benefits they are entitled too.    The range of services include:  Income maximisation   Budgeting   Understanding bills   Good behaviours  Benefit entitlement checks  Scenario planning  Energy Efficiency  Their experts can offer support and guidance to your customers, by carrying out a home energy survey, discussing the findings and giving hints and tips on how to be more efficient going forward, to save money on their energy bills. Their excellent customer focus ensures the highest level of service is delivered.   We can offer:  Home energy survey  Switching   Installation  Hints & tips   Sources of available funding  Unemployment  Their services help people of all ages, backgrounds and walks of life to gain the skills and knowledge to enter employment.  The journey consists of:  CV writing   Getting ready for an interview  Interview tips & guidance   Helping to secure training to increase skills  Visit their website here – https://www.hope4u.co.uk/  LEAP  LEAP helps to support as many people as possible who are at risk of going into fuel poverty. Their service is open to all types of householders – homeowners, private renters and social housing tenants.  You may be eligible for the LEAP service is one of the below apply. If you:  Have a low income  Receive tax credits  Receive Housing Benefits  Receive an income or disability related benefit  They can help with:  Leap Appliance  Energy Advice  Boiler Scheme   Visit their website – https://applyforleap.org.uk/   Connected For Warmth  ‘Connected for Warmth’ is an award-winning scheme run in partnership with AgilityEco, funded by National Grid that is Helping households to tackle the cost-of-living crisis and rising fuel bills.  Find out more of what is available in your area here – https://www.connectedforwarmth.org.uk/   Evolve – Home Energy Solutions  While funding lasts, with Evolve Home Energy Solutions you could get cavity wall insulation and loft insulation for FREE if your home is in Council Tax Band A-D! Plus, FREE SMART heating controls, Radbots, radiator reflectors, LED lightbulbs and draught-proofing are available too.  Evolve is the primary installer for South Wales and the South west.  Find out more here – https://www.evolvehes.co.uk/connected-for-warmth/  Energy Ombudsman  The Energy Ombudsman provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.  If you’re having issues with your energy supplier, energy broker, network operator, green deal or heat network supplier, they may be able to help resolve your dispute.  Additional support  The energy Ombudsman can provide additional support to consumers needing help to access their services fully.  They can support individuals:   Speaking to them in a foreign language & translation services  With visual impairments (including Braille)  With hearing impairments (including Sign Language)  Accessibility  Visit the website here – https://www.energyombudsman.org/   Welsh Water Priority Services Welsh Water has a priority service for those who may be a parent with a baby, have an illness that requires water, have sight or hearing difficulties or are elderly or disabled. Welsh Waters Priority Services Register means they can help with: Reassurance against bogus callers Bottled water if your supply is interrupted Alternative ways of getting information More…

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All Wales Forum of Parents and Carers of People with Learning Disabilities

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Call for Extension to UK Government on the ‘ Pathways to Work: Green Paper’ by AWF & Disability Wales

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