The office will be closed from the 22nd of December up and will be reopening on the 3rd of January. We will answer any enquires as soon as we get back. We have gathered below a list of helpline that are available during the festive period.
Carers Uk Helpline – 0808 808 7777 – https://www.carersuk.org/wales
Our telephone Carers UK Helpline service will continue to operate Monday to Friday over the festive period. You can call 0808 808 7777.
Bydd ein gwasanaeth Llinell Gymorth Carers UK yn parhau i weithredu o ddydd Llun i ddydd Gwener dros yr ŵyl. Gallwch ffonio 0808 808 7777.
Wales Learning Disability Helpline – 0808 8000 300 – https://wales.mencap.org.uk/
The Wales Learning Disability Helpline will be open Monday to Friday 9am to 5.00pm throughout the Christmas period, including Bank Holidays
Bydd Llinell Gymorth Anabledd Dysgu Cymru ar agor o dydd Llun i dydd Gwener rhwng 9yb a 5yp dros gyfnod y Nadolig, sy’n cynnwys Gwyliau Banc.
Samaritans – 116 123 – https://www.samaritans.org/
Someone to talk to, whatever you are going through, a Samaritan will face it with you.
CALL Mental Health Helpline for Wales – 0800 132 737 – https://www.callhelpline.org.uk/
Community Advice & Listening Line. Offering a confidential listening and support service. Call the helpline or text help to 81066
Childline – 0800 1111 – https://www.childline.org.uk/
Free, private and confidential service for anyone under 19 in the UK. Help with any issue young people are going through.
NSPCC – 0808 800 5000 – https://www.nspcc.org.uk/
Providing support and information for anyone who is worried about the safety of a child.
Salvation Army – (020) 7367 4500 – https://www.salvationarmy.org.uk/
Providing food parcels, practical support and somewhere to sleep for people who are homeless at Christmas.
Shelter Cymru – 08000 495 495 – https://sheltercymru.org.uk/contact-us/
Local, online, over the phone and legal support with housing rights. The helpline is open 9.00am – 2.30pm Monday to Friday.
Llamau – 0800 0495 495 – https://www.llamau.org.uk/
The Llamau Youth Homeless Helpline is available to support young people at risk of, or experiencing homelessness. If you are aged 16-24 and without a safe place to stay, Llamau Youth Homeless Helpline is open through the night, from 5pm to 9am and throughout the weekend from 5pm Friday night until 9am Monday morning. 0800 0495 495, Press option 1 free of charge for help and advice on how to keep safe and access support.
Cruse Bereavement Care – 0808 808 1677 – https://www.cruse.org.uk/
Bereavement support and information.
The Trussell Trust – https://www.trusselltrust.org/
Emergency food and support including a list of local foodbanks. You will need a voucher from their referral agency first.
National Domestic Abuse Helpline – 0808 2000 247 – https://www.nationaldahelpline.org.uk/ Online and over the phone support to increase safety, find a refuge and other specialist services.
Victim Support – Supportline – 08 08 16 89 111 – https://www.victimsupport.org.uk/help-and-support/get-help/supportline/
If you’ve been affected by crime and you need confidential support or information, call Supportline for free on 08 08 16 89 111. You can dial 141 to hide your number, but please check with your network provider as this doesn’t work on some mobile networks. Supportline operates 24/7, every day of the year, including Christmas.
Live Fear Free Helpline – 0808 80 10 800 – https://welshwomensaid.org.uk/what-we-do/live-fear-free-helpline/
The Welsh Government funded Live Fear Free helpline is available 24/7, offering free confidential support and advice to survivors and concerned others.
Text: 078600 77333
Webchat: livefearfree.org.uk